Bought tickets, but no time to go in 2022?

If you neither can keep your ticket with the special Friday offer nor use the voucher solution (entitlement to a voucher equal to the full ticket price and the pre-sale fee), then you can have your tickets refunded.

You can return your tickets and get the ticket price* back - without any "hardship rules" or similar stuff..

Request the refund of the ticket here:


*= You have the option to have your ticket refunded until August 5th, 2021.
The pre-sale fee will not be reimbursed, but the pure ticket price.
Further processing fees will not be charged.

Please understand that the reimbursement process will take 4 - 6 weeks and you can only expect the money after this period on your bank account.

An exchange or a refund cannot be made for individual tickets, it always applies to the entire order.

We will be offering the option of having your ticket refunded from July 5th, 2021until August 5th, 2021. After the reimbursement period, your ticket will continue to be valid.