VOUCHER SOLUTION

You can return your tickets and receive a voucher code for the amount of the ticket price including the advance booking fee.
So you can wait and see how the situation develops in the coming weeks and months and buy a new ticket later if necessary.
These voucher codes are valid until January 1st, 2023.
If the voucher has not been redeemed by the end of 2021, you can then have the amount of the voucher refunded.

It’s possible to convert your ticket into a voucher until August 5th, 2021. After that date, the entitlement to the voucher expires.

The voucher codes will be sent to the customer via email in the mid or end of August, and they can be redeemed for the Sea You Festival 2022 from the start of the pre-sale.

You can find information from the federal government on the "voucher solution" here:
www.bundesregierung.de

  • Voucher advantages & backgrounds

    Advantages of the voucher solution:

    - The voucher is valid in the amount of the respective ticket price including the advance booking fee until January 1st, 2023

    - Support your Festival: With the voucher solution you support us in these difficult times, you ensure that we get the necessary financial leeway that we need to survive beyond the coronavirus crisis.

    - More flexibility: You also have the option to buy other products, for example if you had a festival ticket, you can now buy a VIP festival ticket for a surcharge / difference, if you only had a Saturday ticket, but your favorite act can perform on Sunday buy a Sunday ticket now, etc.

    - Holding the voucher, you can wait and see how the situation develops in the coming weeks and months, and buy a new ticket later if necessary.

    - If you do not redeem the vouchers, you can have your money refunded after December 31st, 2021. To do this, send the unredeemed voucher code together with your bank details / account details to:
    refund@seayou-festival.de

CONVERT TICKET TO VOUCHER